Career Opportunities
Here are all of our current job listings available at Advantage HCS.
PRE-CERTIFICATION CLERK
Qualifications
Minimum Requirements
High school graduation or equivalent and one (1) year of experience managing medical records with demonstrated successful experience in accurate maintenance, filling, and meeting deadlines.
Required Knowledge, Skills, and Abilities:
- Workers’ Compensation experience required.
- Experience with US Department of Labor preferred but not require
- Working knowledge of office terminology, equipment, and procedures
- Proficient in English writing and speaking
- Working knowledge of managing medical records
- Basic knowledge of and ability to understand authorization systems for medical services
- Ability to operate a computer and other office machines
- Knowledge of standard office software applications
- A professional working manner
- Ability to recognize alphabetical and numerical sequences
- Ability to effectively communicate with courtesy and tact
- Ability to follow and understand oral and written directions related to tasks
- Ability to understand and follow organizational policies and procedures
- Ability to follow direction and meet deadlines
- Ability to work accurately and thoroughly
- Ability to establish and maintain effective working relationships
- Ability to communicate well in both oral and written forms
- Ability to maintain confidential information
- Ability to work as a team player
Duties and Responsibilities
General Statement
Under the supervision of the precertification supervisor, performs responsible clerical tasks in the maintenance of medical records and health information; the work involves the exercise of good judgment in the application of prescribed procedures and methods to routine matters; performs related work as required.
Statement of Duties:
- Collects and maintains medical records
- Reviews files for inaccuracies
- Collects documentation from various sources for organized and accurate compilation
- Interfaces with and works collaboratively with collections staff
- Types packets once given records from all clinics to acquire pre-certification
- Answers calls and organizes peer-to-peer calls for supervisor
- Faxes pre-certification packets to various insurance companies with accuracy
- Organizes pre-certification packets once faxed while awaiting peer-to-peer calls
- Interfaces with and works collaboratively with billing staff
- Establishes and maintains files
- Maintains patient confidentiality
- Manages and routes medical documentation with accuracy and promptness
- Detects inaccuracies and informs the appropriate individuals
- Maintains consistent and required communication with the organization’s clinical sites
- Adheres to the policies and procedures of the organization
- Performs other duties as assigned
The position description above is intended to be sufficient to identify the position and be illustrative of the many duties that may be assigned. It should not be interpreted to be exclusive or to describe all the duties the holder of this position may be required to perform.
Collections Specialist
Qualifications
Minimum Requirements
Established experience (more than one year) with medical collections, accounts receivable, or third party payors in some combination of the following areas: Medicare, Medicaid, and private payers (including manual and computerized physician billing). Experience preferred in tertiary care, State of Texas Workers’ Compensation, and Department of Labor regulations and procedures.
Required Knowledge, Skills, and Abilities:
- Comprehensive, working knowledge of billing processes and medical codes
- Excellent PC skills with working knowledge and experience with computerized billing systems and electronic claims submissions
- Ability to identify reimbursement issues
- Ability to troubleshoot denied claims from all of the organization’s payers
- Knowledge of medical terminology and medical procedures as related to physician and clinical support billing codes
- Experience with medical necessity criteria
- Ability to conform to departmental performance standards
- Ability to self-regulate work, including setting timelines and reminders relative to accounts
- Ability to establish and maintain effective working relationships with superiors, co-workers, and subordinates, patients, and the public
- Ability to communicate well in both oral and written form
- Ability to maintain confidential information
- Basic knowledge of clinical medical documentation requirements
- Ability to communicate effectively with a variety of individuals, including peers, managers, patients, and the public
- Ability to work as a team player
Duties and Responsibilities
General Statement
Under the direction of the collections supervisor, performs professional tasks relative to rebilling, account resolution, and denials management. Responsibilities include charge entry, account management, and insurance appeals. Assists with other organizational staff to collect all available reimbursement for services performed. Performs related work as required.
Statement of Duties:
- Reviews encounter forms
- Analyzes account detail (charges, payments, and adjustments) and answers detailed questions from third parties regarding claims or account status, as directed
- Assists the Collections Supervisor to identify and provide solutions for denials to obtain proper reimbursement of services
- Collaborates with employees across the organization with assistance or education regarding medical necessity, authorization, or documentation requirements
- Prepares letters of rebuttal or clarification of medical necessity
- Works collaboratively with billing staff to troubleshoot denials
- Establishes and maintains files, as needed, if directed
- Maintains patient confidentiality
- Calculates, manages, and stays appraised of account balances, and takes necessary steps to resolve them
- Accurately sets reminders for follow-up on accounts
- Tracks accounts in a timely and accurate fashion within the organization’s designated software system
- Meets performance benchmarks set by the organization
- Ability to critically identify medical necessity criteria as they relate to authorization processes
- Assists to ensure the security of medical records
- Establishes and maintains effective working relationships
- Maintains consistent and required communication with the organization’s clinical sites
- Adheres to the policies and procedures of the organization
- Performs other duties as assigned
The position description above is intended to be sufficient to identify the position and be illustrative of the many duties that may be assigned. It should not be interpreted to be exclusive or to describe all the duties the holder of this position may be required to perform.